Terms of Service
Effective September 20, 2026 · LITE Media Group LLC · San Antonio, Texas
These Terms of Service (“Terms”) govern your use of the website and services of LITE Media Group LLC (“LITE,” “we,” “us”). By using our website or engaging our services, you agree to these Terms.
Our services
LITE produces video and social content for businesses — filming on site, editing, captioning, scheduling, publishing, and reporting. For clients on our highest tier we also build and operate the customer-acquisition system around that content, which may include landing pages, lead forms, automated text-message follow-up, and appointment booking. The specific scope, fees, and deliverables for any monthly engagement are set out in a separate written agreement between LITE and the client. If that agreement conflicts with these Terms, the signed agreement controls. The $497 audit is an exception and is governed by Payment and refunds below.
Use of the website
You agree to use this website lawfully and not to attempt to disrupt, reverse-engineer, or gain unauthorized access to it. The content on this site — text, design, graphics, and branding — is owned by LITE and may not be copied or reused without permission.
Client assets and ownership
For paying clients, ownership of the assets we build for you — your funnel, audience data, CRM records, and content — is addressed in your signed service agreement. Our standard practice is that the client owns their own business assets.
Text messaging
If you provide your mobile number and tick the text-message box on our contact form — or tell us directly that it is all right to text you — you may receive recurring automated marketing and service text messages from LITE Media Group LLC, as described in our Privacy Policy. The mobile number field is optional and the checkbox is never required. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. Consent to receive texts is not a condition of any purchase.
You must be 18 or older to give consent to receive text messages from us. If you are under 18, do not provide a mobile number or tick the text-message box.
Carriers are not liable for delayed or undelivered messages. Delivery depends on your mobile carrier's network and on factors outside our control, and neither LITE Media Group LLC nor any participating carrier guarantees that a message will arrive or arrive on time. Supported carriers may change without notice.
For help with text messages, reply HELP to any message, email sam@litemediagroupllc.com, or call (210) 741-2700.
No guarantee of specific results
Marketing results depend on many factors outside our control, including your market, budget, offer, and responsiveness. Except for any specific, written performance guarantee stated in a signed client agreement, we do not promise particular outcomes, revenue, or lead volumes. Any performance guarantee we do offer applies only on the exact terms and conditions written in that agreement.
This section concerns marketing outcomes. It does not limit, qualify, or condition the $497 audit refund described under Payment and refunds below, which stands on its own and requires no signed agreement.
Payment and refunds
The $497 audit. The audit is sold directly through our payment link and does not require a signed service agreement. It is governed by the terms published on this website at the time of purchase, which are, in full: we deliver the audit and three finished assets within 48 hours of receiving your material; you may request a full refund within 7 days of delivery, with no form to complete and no explanation required; and the assets remain yours whether or not you request a refund. Nothing elsewhere in these Terms limits that refund.
Crediting the audit toward monthly service. If you begin a monthly engagement within 30 days of your audit being delivered, the full $497 is credited against your first monthly invoice. The credit applies to the $497 paid, not to the total of that invoice.
Monthly engagements. Fees, billing schedule, minimum term, and refund terms for monthly services are defined in your signed service agreement.
Advertising spend, where applicable, is paid by the client directly to the advertising platform and is separate from our fees.
Limitation of liability
To the fullest extent permitted by law, LITE is not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid us for the services giving rise to the claim. Services and this website are provided “as is” without warranties of any kind except as expressly stated in a signed agreement.
Indemnification
You agree to hold LITE harmless from claims arising out of content, products, or services you provide, or your violation of these Terms or applicable law.
Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute shall be resolved in the state or federal courts located in Texas.
Changes
We may update these Terms from time to time. Continued use of the website or services after changes means you accept the updated Terms.
Contact us
LITE Media Group LLC · San Antonio, Texas
Email: sam@litemediagroupllc.com